Quick contact?
Telephone: 02030 513225
E-mail: click here
Visa or Mastercard credit card
PayPal
Bank transfer
Ordering by phone
Back to the Customer Service
Telephone: 02030 513225
E-mail: click here
Visa or Mastercard credit card
PayPal
Bank transfer
Ordering by phone
Back to the Customer Service
Payment Methods
At telescope-expert.co.uk we want to provide our customers with an optimal number of payment methods. Our partner for payments with credit card is docdata. Safety and reliability is the most important aspect to ordering online. docdata uses state-of-the-art safety and encryption methods to protect you from online fraud. Statistically, paying online with a credit card is saver than buying in a store, by phone or by fax. For more information about docdata please click here 
Currently we accept the following payment methods:
Ordering with credit card is easy, fast and reliable.
When you choose to pay by credit card we will ask you to enter the following information:
Frequently asked questions
Why is there a validation code?
The validation code (Card Validation Code) are the last three number on the back of your credit card.
We ask you to enter this information to make sure that your card is not used for fraudulent purposes, as this number is not printed anywhere else. The card validation code validates that the person who makes the purchase actually owns the credit card and not a copy of the credit card or just the number of the credit card. The last three numbers are also not included in the magnetic strip on the card, neither part of the credit card number.
When is the money charged to my credit card?
Your information if verified after you click on "Submit". Once your information is approved, your credit card will be charged. Your order is then send to our system (takes just a few minutes).
What kind of information do we receive?
We do not save your credit card information; only your own bank has this information. docdata will verify your card number, verification number and your address during the transaction. We will receive and electronic message confirming your:
Can I change my purchase afterwards?
We cannot charge your credit card more than once. We can therefore only change your order by the total amount you paid for. If you change your order by a lower amount than initially the case we will transfer the difference back to your credit card.
Changing your order
Please notify us with your desired changes via this page. Also include your order number so we can realize your desired changes.
When you choose to pay by PayPal you will be directed to the PayPal homepage where you will have to enter your PayPal email address and your password.
Important
If you do not already have a PayPal account you can not pay with this method. You first have to register at Paypal.
When you choose to pay via bank transfer you will have transfer the required amount manually to our account. You will receive an email from our payment provider with the payment instructions.
Important
When you choose to pay via bank transfer you have to make sure to include the payment transaction ID in your payment description. You can find the transaction ID in the email from docdata. When you do not include the transaction ID or you enter the wrong number, we can not process your purchase.
Processing your payment via bank transfer usually takes 3 to 4 days. We are trying our best to ship your order out to you as soon as possible. If you desire to receive your products sooner, we advise you to use a different payment method.
We encourage you to order your purchases online to offer you the fastest service. However you can also complete your order by phone. You can reach us 7 days a week from 8AM to 4PM by calling 02030 513225.
Currently we accept the following payment methods:
- Visa credit card
- Mastercard credit card
- PayPal
- Bank transfer
Visa or Mastercard credit card
Ordering with credit card is easy, fast and reliable.
When you choose to pay by credit card we will ask you to enter the following information:
- Credit card number
- Expiration date
- cvv2-code (validation code)
- Cardholders name
Frequently asked questions
Why is there a validation code?
The validation code (Card Validation Code) are the last three number on the back of your credit card.
We ask you to enter this information to make sure that your card is not used for fraudulent purposes, as this number is not printed anywhere else. The card validation code validates that the person who makes the purchase actually owns the credit card and not a copy of the credit card or just the number of the credit card. The last three numbers are also not included in the magnetic strip on the card, neither part of the credit card number.
When is the money charged to my credit card?
Your information if verified after you click on "Submit". Once your information is approved, your credit card will be charged. Your order is then send to our system (takes just a few minutes).
What kind of information do we receive?
We do not save your credit card information; only your own bank has this information. docdata will verify your card number, verification number and your address during the transaction. We will receive and electronic message confirming your:
- Name
- Address
- Telephone number
- Ordered products
Can I change my purchase afterwards?
We cannot charge your credit card more than once. We can therefore only change your order by the total amount you paid for. If you change your order by a lower amount than initially the case we will transfer the difference back to your credit card.
Changing your order
Please notify us with your desired changes via this page. Also include your order number so we can realize your desired changes.
PayPal
When you choose to pay by PayPal you will be directed to the PayPal homepage where you will have to enter your PayPal email address and your password.
Important
If you do not already have a PayPal account you can not pay with this method. You first have to register at Paypal
.Bank transfer
When you choose to pay via bank transfer you will have transfer the required amount manually to our account. You will receive an email from our payment provider with the payment instructions.
Important
When you choose to pay via bank transfer you have to make sure to include the payment transaction ID in your payment description. You can find the transaction ID in the email from docdata. When you do not include the transaction ID or you enter the wrong number, we can not process your purchase.
Processing your payment via bank transfer usually takes 3 to 4 days. We are trying our best to ship your order out to you as soon as possible. If you desire to receive your products sooner, we advise you to use a different payment method.
Ordering by phone
We encourage you to order your purchases online to offer you the fastest service. However you can also complete your order by phone. You can reach us 7 days a week from 8AM to 4PM by calling 02030 513225.
